Qwick Services and Solutions LLC ("we," "our," or "us") operates this website and provides commercial kitchen hood cleaning and maintenance services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

INFORMATION WE COLLECT

We may collect the following types of information:

• Personal Information: Name, business name, email address, phone number, billing address, service location address, and payment information when you request a quote or book our services.
• Automatically Collected Information: IP address, browser type, operating system, referring URLs, pages viewed, and access times through cookies and similar technologies.
• Business Information: Information about your commercial kitchen operations, equipment specifications, and service history to provide customized cleaning solutions.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide, maintain, and improve our commercial kitchen hood cleaning services
• Schedule appointments and dispatch service technicians
• Process payments and maintain billing records
• Send service reminders, appointment confirmations, and maintenance notifications
• Respond to your inquiries and provide customer support
• Comply with legal obligations and industry regulations
• Improve our website functionality and user experience
• Send marketing communications about our services (with your consent)

HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, scheduling software (such as CRM systems), and business operations, who are contractually obligated to protect your information.
• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights and safety.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred to the new entity.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings.

DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and encrypted databases
• Restricted employee access to personal information
• Regular security assessments and updates

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

YOUR PRIVACY RIGHTS

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information below.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Service records may be retained for regulatory compliance purposes.

CHILDREN'S PRIVACY

Our services are directed to businesses and commercial entities. We do not knowingly collect personal information from individuals under 18 years of age.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the revised policy.

CONTACT INFORMATION

For questions or concerns about this Privacy Policy or our data practices, please contact us: